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Bed can be converted upon request to 2 twins if full compliance is not needed. Be sure to bring your running or aerobics shoes, swimsuit and a cover-up (for lounging, if not for warming up). For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. a variety of cruise ship internet packages, Carnival Cruise Line offers three different internet plans, Guide to Celebrity Cruises Always Included Package (2021), Staying Safe on a Cruise Ship: Preventing Falls While Cruising, Five Best Cruise Ship Bars for Beer Lovers, 31 Cruise Embarkation Day Tips Every Cruiser Needs to Know, Complete Guide to Princess Cruises Drink Packages, Complete Guide to Drink Packages on Celebrity Cruises (2023), Royal Caribbean Drink Packages Guide (2023), Everything You Need to Know About Norwegian's Free at Sea in 2023, Complete Guide to Drink Packages on Carnival (2023). Wavenet is the internet service provided by Oceania, and the basic levels are free to all sailing with them. A: Jeans without holes, tears or embroidery are welcome on most evenings in all restaurants, but on Dressy nights jeans are only allowed in casual dining restaurants. Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Dreamy voyages sailing across the world. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. If you have booked your air travel through Holland America Line and experience delays on the day you are en route to your cruise due to an airline service disruption, such as a flight delay, cancellation, or re-route, that will cause you to miss your original port of embarkation, Holland America Line will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. Factors taken into account in determining the appropriateness of a port of call include, but are not limited to: Note: If you purchase air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the vessel in progress. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. In Port To Table, experience the culinary story of the region through live cooking demonstrations. Additionally, unlimited internet is available through Celebrity's "Go Big, Better, Best" (GBBB) fare bundles. We also suggest that you consider placing articles in clear plastic bags inside your luggage to minimize handling by airport security screeners. A To expedite the checkin process at the pier, we recommend that guests print out one full copy of their Express Docs for their party along with the first page and any applicable vouchers for each guest traveling. Should you need assistance in locating this information, please contact ourGuest Accessibility Department. Heidi is a physical therapist by profession, cruise enthusiast at heart, and Princess all the time! If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. I also understand you can get internet for $99 for the week. Staterooms C6104 and H1805 have wheelchair access on the right side when facing the bed. Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. My understanding is the Have it All package includes the WIFI Surf package. You can also use Royals app without having to pay to connect to their Wi-Fi. Holland America Line ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. Holland America Line has also introduced discounted pricing for its existing Signature Beverage Package, where guests save five dollars when they purchase the package online for $44.95 per person, per day, before their cruise; the same package when purchased aboard ship is priced at $49.95 per person, per day. A In order to have the most accurate information available onboard your voyage, we recommend that you complete the Online Check-in process at least 30 days prior to departure. Some apps do offer a chat feature that can be purchased for a small fee. A Holland America Line has gone voucherless for most services. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. Some countries impose an arrival or departure tax, which cannot be included on an air ticket. As a courtesy, Holland America Line provides some information as to necessary travel documents and visas. Depending on the ship and itinerary, multi-lingual staff may also be available to assist our guests. A credit card is required for all inbound phone calls to a ship. The Front Office on board may require the collection of passports for cruises that travel from country to country to prepare for immigration formalities. Click the blue link and that will open the Boarding Pass to print. These rooms provide some accessible features. And if your child is celebrating a birthday on board, ask our dining crew for a special, personal-sized cake! Free stateroom upgrades. Required fields are marked *. Phones must be activated for international calling with the passenger's home provider, but no special codes or software are needed. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. He could see the booking and only his expenses. This new Always Included pricing structure aims to provide a more all-inclusive cruise vacation. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Pay As You Go is also available for $0.79 per minute, but this is only available for purchase onboard. Any fees related to seat assignments are collected by the airline directly. The Premium packagelets you connect up to 4 devices with a usage limit of 6GB. The caveats with their internet, however, are that it wont be as fast as internet on land (and current customers agree), and because its provided via satellite, physical blockages will affect connectivity (i.e. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. To order Greenhouse Spa products online, visit www.timetospa.com. If so, there are descriptions of the internet plans available under Cruise Activities/Gifts and Indulgences/Internet. There are three types of accessible staterooms on our vessels. In other words, two devices with the premium plan would cost $40/day while four devices would cost $30/day. stateroom must also purchase the package. If you have purchased a transfer through Holland America Line or have booked a Land+Sea Journey and require a lift vehicle, please have your traveladvisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Land+Sea Journey. Free printable luggage tags are available at the Online Check-In start page. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. When added to a cruising package, it is available 24/7 with no data caps, which is nice considering others throttle when available if you read the fine print. MedallionNet is the Wi-Fi service of Princess cruise lines, and recently they announced some improvements to their service even to help accommodate those that might need to work while onboard. Tickets are nonrefundable. Q Where do I enter my Holland America Line Booking Number and Last Name? For guests with life-threatening food allergies, we ask that guests provide detailed information to ourGuest Accessibility Department by completing a Special Requirements Information (SRI) Form. VB6004 is set up with queen bed only to meet compliance spacing with wheelchair access on the right side when facing the bed. Your travel advisor can provide you with additional information if you are interested in this option. Guests will be asked to discard open beverages in plastic containers prior to boarding. Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. Below is a rundown of what the major cruise lines offer for internet and phone service. Laptop rentals, email access, and other items for this coverage can be found on their website, but for those needing streaming services or more robust coverage for work, you must take a hard look at this one before booking. The Signature Beverage package includes most non alcoholic drinks (smaller bottle IIRC for water), coffees, etc. Subject to availability. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Failure to have the proper documents may result in refusal of passage by Customs and Immigration authorities. This can be accessed at any time after the booking has been made. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. Ambulatory Accessible On a cruise last year, I tried to add an additional device to my premium $20/day internet plan as a test for my last two days onboard. Listen to the menu and select the number that corresponds to the ship you are calling. An international certificate, approved by the World Health Organization, is the best medium for verification that inoculations and vaccinations have been satisfactorily performed, and is accepted by health officials at all ports of call. Competition for inclusive add-ons is heating up between the premium cruise lines. Similarly, Holland America Line reserves the right to impose or pass through security surcharges or similar incidental surcharges. Each Holland America Line ship has a double hull and is constructed with a collision bulkhead located near the bow of the ship to withstand significant impact. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. Fully Accessible The Small package allows for 100 megabytes of usage for $19. They'll save you up to 25%. A familiarization tour of the vessel upon arrival. A: Not at dinner. All personal devices can be used to connect to the ship's Wi-Fi services. A Yes, all the required information is contained in Express Docs, including flight itineraries, hotel and transfer details. Why not plan a little extra time and extend your experience even further with an expertly guided tour? A bit of confusion on the semantics. Choose from more than 150 items, including a festive bottle of Champagne, specialty dinner, luxurious spa treatment, bouquet of flowers or an onboard credit. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. Protect your cruise vacation investment with our Cruise Protection Plan. This page contains affiliate links for which we may receive financial compensation when a purchase has been made through one of our affiliate partners. Applications and additional information may be downloaded from their website. We assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. Some countries require that you obtain and carry with you official documentation, called a visa, before entering that country. 4. Be sure to bring a sufficient supply of medication and transport it in the original container. Called, "Have It All", Holland America's almost-all-inclusive package offers you a 50% savings over the cost of each feature. This number is provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Be sure to advise that you are traveling with Holland America Line and that you are traveling by sea. All major cruise lines now offer internet packages, though the types of plans and connection speeds do vary. Automatic Identification Systems (AIS) that enable our ships to be located and identified should there be a communications failure. Our highest priority is your health, safety and peace of mind. All-Inclusive Europe 2021 Offer Terms and Conditions Fares and Launch offers are based on Promo (s) NJ/DJ. Your travel advisor can provide additional information about this requirement. I'm considering getting the package primarily to facilitate communication with my cabin mate given that we'll probably be off doing different things onboard. Enjoy a seamless experience from ship to shore with a high-quality City Stay or Overland Package before or after your cruise, and shore excursions to immerse yourself in your ports of call. The Signature package has a daily limit of 15 alcoholic or non-alcoholic drinks with a menu price of $11 or less. Minors under the age of 18 traveling to foreign countries must be accompanied by both parents or have a notarized letter of consent signed by the parent(s) not traveling. Whether it is to check in on family back home, post on social media, or reply to some work emails, most cruisers do purchase some form of a WiFi package on a cruise. An add-on fee can be paid if you wish more than one devise per account to be active at the same time. 450 Third Ave. W Please consult the Holland America Line brochure for the final payment date applicable to your cruise. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. The line offers a choice of packages, including social media only packages, starting at $12 per day. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. To learn more about applying for these documents we strongly recommend you visit the following website for details:Read more about applying for these documents. Choose from more than 100 items, including a festive bottle of Champagne, specialty dining package, bouquet of flowers or an onboard credit. Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? Roll-in Shower and bathtub: Suites SC6175 & SC6164 When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. Tickets are nontransferable and name changes are not allowed. Your luggage will follow normal processing and loading on to the ship from this point. Some flight options can also be managed directly with the airline locator to acess your flight details. Pamper yourself with one of many signature spa treatments or salon services at the Greenhouse Spa & Salon. Registering a credit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Enjoy therapeutic water treatments as you steam in a thermal suite or bathe in herbs, all the while cruising to exotic destinations and enjoying the indulgences that are a signature feature of luxurious Holland America Line cruises. Guests may buy stamps in port or purchase them with U.S. cash from the Front Office. Some lines charge by the minute, and others offer daily or voyage-long packages. (October 23, 2021 - April 7, 2022) 24 voyages to the eastern, western, southern Caribbean. These suites have a king-size bed convertible to 2 twin beds. For security and safety reasons, we have selected Scootaround and Special Needs at Sea as the only outside vendors that we will permit to deliver oxygen supplies to our ships: Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies. The package is priced slightly below all the other packages of the other cruise lines, about $3 to $4 less per day. We strongly recommend that you register your valuables with Customs before leaving home. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. Each Holland America Line vessel offers wireless access throughout the ship. Pricing is not yet available at the time of this posting. Do not pack your passport, medications, cruise documents or airline tickets in your checked luggage. We had our plan through HIA, which is the booking for our cabinso the internet plan is for the cabin. Free WiFi packages for balcony cabins and suites. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Luggage Forward is a worldwide door-to-door service allowing you to have your bags picked up at your home and delivered to your stateroom. That'd be pretty much useless though if only one of you can be logged in at a time. You will be DENIED BOARDING without compensation if you do not hold the proper VISA documents. Please fax your letters to ourGuest Accessibility Department at 800-577-1731. If you venture farther north you will find the climate to be drier. Support: Should you need assistance with your flight selections or during your air travels, you may rely on our support to ensure worry-free travel. The Refreshment beverage package is currently $29.00 - $38.00/per day for 2021-2022 sailings. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. What's Included in HAL's "Have It All" Package. Cash advances are available at the Front Office. Fully Accessible Single Side Approach In this video, health experts suggest that you take several key steps to be proactive, prepared, and protected against injury or illness while outside of the United States, especially in developing nations. Changes to Restricted air reservations will result in cancellation of the entire air booking and cancellation fees up to the full cost of the ticket. If vouchers are needed, they will be included in the Express Docs. All ships except for Sky and Breakaway offer 250-minute blocks of usage time for $125. You can print your boarding pass after Online Check-In is complete. It is important to keep in mind that tour operators are subject to the laws of their own country with respect to accommodating the needs of guests with disabilities. Fees: The Social plan starts at $36 for a three-night cruise, and does not include access to other websites or apps. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Travelers should wash their hands often with soap and water. *Expert Advice: Luggage Forward is a great way to avoid lugging formal wear for pre- or post-cruise hotel/land packages send baggage ahead of you that wont be needed for that portion of your trip in order to more fully enjoy your journey. You can even make arrangements for family and friends to sail with you on your next cruise, even if they are not currently on board with you. All itineraries are 7 days except a 9-day holiday trip departing December 30. An ESTA will need to be completed for each family member traveling on the cruise. Travel advisors may impose their own cancellation fees. Any excess deposit will be refunded to you at the end of the cruise. This allows access to streaming sites, like YouTube, Netflix, etc. The additional charge for the three devices was $10/day. International travel is usually very safe but there are things you should do to stay safe and healthy. Roll-in Shower and bathtub: Suites SC6175, SC6164, SS6108, SY5002 and SY5001. boasts three times faster connection to allow for streaming and video calling (where coverage allows). It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. These suites have a king-size bed convertible to 2 twin beds. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Holland America Line welcomes all guests to explore our cruise vacation offerings. The activity icons that appear at the beginning of each tour description provide a general idea of the level of activity to expect. For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Relaxing treatment rooms also offer breathtaking views where guests can enjoy exotic skin, body and hair treatments ranging from hot stone massages and pedicures to hair styling and facials. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. Speed limitations depend on the package level and ship, so checking to ensure you have the right service may include additional service level add-ons, but basic levels remain free. The ADA Responsibility Officer for Holland America Line is Paul McClelland, Chief Ethics Officer & General Counsel. Please advise Holland America Line as far in advance as possible of any special needs for transfers. Surf (most popular): $24.99.

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