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Essential Cookies. Were waiting for further information from UEFA with regards to what happens to the returned tickets, however to manage expectations, we cannot guarantee that you will have access to the same tickets you were allocated in December. the original tickets buyers, and the cancellation will reflect the entire file. 4 0 obj We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. Please do no rush this process and ensure you return the correct tickets as it will not be possible to make any amends after you have saved the changes and submitted the refund request. Please be aware that if you have forgotten your Username or Password we will be unable to assist you on this matter. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. If you disagree with the changes, or your circumstances have since changed, UEFA are offering ticket holders the opportunity to return tickets for a full refund. No. 9R!qltOOg6gVzUuY,fQ/.|CUyEt2n^$N`EDY.T!"%h*E sMD4Y4}ySC1'2~!(K(+GW !nfD_u]WaFoH.|C P98`o>Vc9n08y2aS vBP=/"E>l2laEE,W_.sb\}y\ fj.Od1S|_. The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . It is now possible to change the names of Ticket Holders on all purchased tickets. It is therefore the responsibility of all lead bookers to inform their guests of the relevant changes. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. Your email address. 2 0 obj Transferring tickets via UEFA app KilwinningBlue May 15, 2022 KilwinningBlue Well-Known Member May 15, 2022 #1 I have our 4 tickets. You will both need to have the app on your phones. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. Unfortunately not, no. The lead applicant in your group will need to return your ticket(s) for you using UEFAs ticket refund portal and their original UEFA login details. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. Please go to UEFAs website. Not only that, but if they are going to send tickets or other information in paper form it will go to the wrong address (although hopefully they will use the UEFA phone App for tickets which we used for the June 2019 UEFA Nations league Final games). If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. It is not possible to update the email address of your FIFA ticketing account after it has been created. June 2, 2022. buon compleanno in dialetto napoletano . The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Head to our new page for all things England Supporters Travel Club. UEFA is continuing to work with all participating nations to provide the best possible solution for all involved with the tournament so we ask members to please be patient during this difficult time. A UEFA Women's EURO 2022 ticketing roadmap has been issued, along with a vision for a legacy programme which is hoped will increase the number of girls playing the game by 2024. <> It would be great if you could advise. We are aware of the issues being raised by supporters regarding these changes. Cheers M MYR_93 Well-Known Member May 15, 2022 #2 Can do more than 1 to another account aldojack Well-Known Member Official Ticketer May 15, 2022 #3 You can contact the club by post at this address below, please also include at the top the department your mail is intended for: Chelsea Football Club Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? No single ticket cancellation in an order will be allowed. If your payment card has expired but the bank account is still the same, the payment will still reach you, but it may take a little longer. endobj To reflect the current situation and to provide greater flexibility to supporters, UEFA have made some changes to their tickets terms and conditions, refund policy and privacy notification for UEFA EURO 2020 ticket holders. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. You may wish to speak to them directly to enquire about a refund of transaction fees. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. 0 For general enquiries please e-mail us at uefa.clubcompetitions@eventmerch.com or telephone +44 (0)208 438 2281 between 10am-4pm GMT For ticketing enquiries please visit www.uefa.com. There is much speculation surrounding the ticketing sites appearance of a function to change the Main Applicant and there is still plenty of fan pressure for the function to be activated, so uncertainty remains as to whether the function will exist in the future. Tickets & Membership. FULL-TIME offers you an easy way to manage your football leagues online. <> Essential cookies help make the UEFA Platforms usable by enabling basic functions like page . All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. It is now possible to change the names of Ticket Holders on all purchased tickets. %PDF-1.7 Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. 2 0 obj For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). We will not be operating waiting lists for members who return their tickets and want to buy them back. This takes you to a page where you can edit your email address. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. It is against membership rules to transfer England match tickets to other members or non-members. <> If you do not yet know if you can attend Englands matches next summer, we recommend waiting for UEFA to confirm the match schedule before deciding to return your tickets in the second refund phase. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. If you have any supporting material to add to your request (e.g. New 2020-2022 members will not have priority access over those who were already members when the original application window opened in December 2019. endobj If you're a lead applicant and are wishing to cancel your ticket but your guests wish to keep theirs, the advice we have for now is to wait until the schedule is confirmed before making a decision on cancellation as UEFA may have a further update. To participate within this community you need to sign is as an England Supporters Club member here. My request concerns: -. endstream endobj 1177 0 obj <. Choose the category of your request. You have stumbled across our old website! Q. If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. Persistent cookies These are stored on your device in between browser sessions. Once the match schedule has been confirmed and the second return phase has ended, there will be no further opportunities to return your tickets. p 1c ;$t2pYi~ 7231d6e:l1Su 6c`VV,@\i@zZ QB The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Remember the Main Applicant CAN NOT be changed. All rights reserved. The demand for tickets at Wembley is set to go through the roof with England competing in their first major final since 1966 How can I change the email address of my FIFA Ticketing account? I cant be the only person in this position, hence Im posting this question on the Forum. xs*[=yHPF" You will be asked for the email address of your son and then the ticket will be sent to his phone. <> 5 0 obj You have stumbled across our old website! : screenshots), please add the file in the. Transfer tickets to your guests using the TRANSFER button in the app. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. 'yZ*=T7p{G'KG&4;T VG.{zj,4wZbTtVOS1 w`8%bZJ3>P_/;|qwt%]xm}h +>m8r_2>yA 4 0 obj 1193 0 obj <>/Filter/FlateDecode/ID[<02BFBFD17E7F2E4BB76577AC9C110F84><90C7D712F99020438A31676F80B7F327>]/Index[1176 25]/Info 1175 0 R/Length 92/Prev 301170/Root 1177 0 R/Size 1201/Type/XRef/W[1 3 1]>>stream Depending on your card or bank account provider, the refund can take up to 30 working days after the portal closes for the payment to appear on your statement. Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. JtJdJnt To access the return portal simply head to UEFAs website and select Return Tickets Now. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. endobj I moved home in October last year. endobj %PDF-1.6 % <> Refunds can only be made using the lead applicant's details. Youre offline. % On the next page, click on 'My account e.g. Your message / question. I have forgotten the password of my FIFA ticketing account. Last name. hbbd```b``6A$S!X=L:HrL`RL>:fg3$c8El#N? . %PDF-1.7 These allow your preferences or actions across UEFA Platforms to be remembered. Please be aware that tickets purchased within the England Supporters Travel Club are strictly non-transferable in line with the Terms and Conditions of the membership. You have stumbled across our old website! . qbPg(s y9R+bf Supporter tickets, you need to scroll down and select the subcategory. Your FIFA ticketing account includes important information related to your ticket application(s). Europe's football website, UEFA.com, is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. The England Supporters Travel Club does have my new address. stream If you have any supporting material to add to your request (e.g. address' half way down on the right. It will help us answer you. Download the official UEFA mobile tickets app now. For example, persistent cookies will be used to remember the items that you have viewed and added to your basket when browsing in the UEFA store. QUICK LINKS. Enables clubs and referees to administer their day to day activities, From today, members have the opportunity to return their EURO 2020 tickets if they're no longer able to attend. Your FIFA ticketing account includes important information related to your ticket application(s). UEFA has advised that guests are bound by the decision made by the lead applicant and at this stage they only have the email address of the lead applicant so would have no way of delivering the tickets to guests should the lead applicant cancel. Purchase Price . However, on the next page, the name of the Main Applicant will be locked. Q. Q.Can I keep all the tickets but change the names of the ticket holders as I have friends who can go in place of the people who wish to cancel? Please be mindful that only existing 2018-2020 Travel Club members will be able to access EURO 2020 tickets for next summers tournament. UEFA have outlined that the cancellation needs to be done by lead members, i.e. address (new address can be added if needed by clicking on 'Add a new address') Click on 'CONTINUE' If you want to accept tickets in different categories (in case of no availability in the one you are about to request), tick the checkbox 'I am willing to accept tickets in other categories' Read and accept the Terms and "5$z(RGPd""z^e 8u$`e.Ky~ QLzqB!@cc}[8\"E*bfyic( ][%Vy7smwD_=d e`Uh0lt+n The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. address' half way down on the right. by UEFA to the email address provided by the Applicant when registering on the Ticket Portal and as notified by updating the Applicant's Request status on the Ticket Portal. Whole Game. Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. % Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. If you don't have the app then it is in the Apple and Google Play app stores under the name UEFA Euro 2020 Mobile Tickets. This means that if you definitely know that you will not be able to attend some or all of the matches you have been allocated, the lead applicant in your group will be able to return your ticket(s) via UEFAs refund portal now. <> <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> stream Does anyone know how you can change this? I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. 11 czerwca 2022 . Click on the different category headings to find out more and change our default settings. <>/Metadata 352 0 R/ViewerPreferences 353 0 R>> If you no longer have access to the email address associated with your ticket purchase, you will need to contact us to request an email address change. The England Supporters Travel Club does have my new address. When you login into the Ticket Portal, please make sure that you are using the correct email address, i.e. `/~Gb^9G>*koOx=qa. . The 2018-2020 membership closed in December 2019. UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. To edit some of your personal details in your FIFA ticketing account during a random selection draw sales period, you had to login into your ticketing account. Download your tickets (available no later than five days before matchday). Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. : screenshots), please add the file in the "Attachments" field below. Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. ",#(7),01444'9=82. the total purchase price for the Ticket(s) selected by the . Enables clubs and referees to administer their day to day activities <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> The registration code will be sent to the email address associated with your Apple account. UEFA have announced changes to their ticketing terms and conditions, refund policy and the privacy notification regarding the UEFA Euro 2020 tournament. If you are unable to obtain these details by following the I forgot my password instructions please contact UEFA directly. No. On the next page, click on 'My account e.g. This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. JFIF ` ` ZExif MM * J Q Q Q C 1200 0 obj <>stream UEFA works to promote, protect and develop European football . endobj Can I change the payment details so the money is returned to me directly rather than the lead applicant? Notification the email notification of acceptance by UEFA of the Applicant's offer with confirmation of the allocation of the Ticket(s) indicated in such Notification, as sent by UEFA to the email address provided by the Applicant in the Application Form. Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. Please enter the details of your request. Regulations means, without limitation, the terms of the following: 2 0 obj Why should I check my ticketing account on FIFA.com/tickets regularly? Should your question still be unanswered please use the. Please also bear in mind that EURO 2020 tickets are in Euros () so although you are refunded the full ticket price, please take into account the exchange rate when you check your bank/payment card statement. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. 1 0 obj 3 0 obj >u? Here is a page where you can do it (top right). Update Tuesday 12 May:UEFA has confirmed that lead applicants who wish to cancel their own tickets, but keep their guests are unable to do so. @e:F8cBZkI6I/Zt)2@PWL$?bu&HEKUtF'8!Og|Y&r=c )W_3vW6uY&}5|xY2f,ak# |s`Fb3}u,s>RQ-@ty To participate within this community you need to sign is as an England Supporters Club member here. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. the allocation of any Ticket by UEFA on a FCFS Basis when there is delay between the Requestno , theidentity of the Successful Applicant and payment for the . On the next page, click on 'My account e.g. (!2-e'J^SB'Yz 84 Vu O6rq 86'DiIx"QIR#tl$v%V2b(D%7 If you need to update your email address, please contact the FIFA Ticketing Centre as soon as possible via the. However, consistent with earlier communication and despite the ticketing site having a button to RESET MAIN APPLICANT - the Main Applicant still CAN NOT be changed. UEFA EURO 2020 will kick off on 11 June 2021, with matches scheduled to be played across 12 host venues around Europe. What happens to the tickets England Supporters Travel Club members return? l|@u{Qe:}QPDsmMYo?9tTvQr:C[mSJRNeWo.6))D()5!ya6JIeaKc)cJeU@;(R, Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. Refunds will be processed by UEFA after this date and may take up to 30 days to show on the original payment card's statement. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 960.96 540] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> If you're part of a group and wish to cancel your ticket(s) only, please speak to the lead applicant to arrange this. Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? . This is a read only version of the page. <> Contact Us: By Email. For U.S. Enter information for the new ticket holder and save.. All done!! If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . Another member ordered my tickets, but I can no longer attend how do I obtain a refund? I cant find a way of changing my address on UEFAs website which has my old address (as evidenced by recent email communication from them). Always Active. : the email address used to make the purchase. Mobile ticket top tips! If you're not sure how to use the app then come back on this thread and . For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. address' half way down on the right. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. To find your 'Personal Details' page, click on your name at the top right of this page. endobj <>/Metadata 924 0 R/ViewerPreferences 925 0 R>>

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